SplashReel

Contact us

Write to us here and it lands in a real inbox. One person reads these, so give us a day or two.

Before you write

Help covers filming, tagging, the second camera, and building reels. What's new lists what changed in the latest build. If your answer is in there you'll have it faster than we can reply.

Got it, thank you

Your message is in. We'll reply to the address you gave us.

Back to the home page

Pick the closest one.

Read this first, it will save you time

SplashReel keeps video on the phone or iPad it was filmed on. Nothing is uploaded to us, so we hold no copy of that footage and we can't delete it for you. The person who filmed it is the only one who can.

Tell us the club and the game and we'll help you reach the right coach or parent, and we'll tell you what the app does and doesn't keep so you can talk to your club with the facts.

What helps us fix it fast

Your build number from Settings, the device you were on, and what you were doing right before it went wrong. Even a rough "I tapped export and it hung" is plenty.

We'd like to know who we're talking to.
That address doesn't look right. Check it and we'll be able to write back.
Tell us a little about it, even a sentence or two.

We keep your name, email, and message so we can answer you, and we don't pass them to anyone else. See the privacy policy.

The "I am human" check is Cloudflare Turnstile. It sets no cookies and doesn't track you, but it does see your IP address and browser to decide you're a person. That's this website. The app itself still sends nothing anywhere.